Customer Service - About Us 

Vintage Garage Signs Customer Service

Home > Customer Service > About Us

QUALITY-SERVICE COMMITMENT:
At Vintage Garage Signs all of our vintage reproduction signs are made in the USA except where noted. We are commited to selling high quality - great value to our customers. All of our large signs are quality made in the USA and are recreated to replicate the originals. If you have any questions after reading our product description - please call and we will be happy to talk to you. Our number one goal at Vintage Garage Signs is satisfied long term customers.

THE EXEPERIENCE:
The Customer Service Team at Vintage Garage Signs is here to actively engage and accommodate all customer decor needs through efficient communication, including timely responses and effective email correspondence. We are not just a website. Our teamís passion for the hobby and the satisfaction of our customers is number one priority. We ultimately strive to meet or exceed all expectations by explaining the value of a product, standing behind everything we sell and quickly resolving any issues. We are not interested in just another sale; we want to develop and build relationships with our customers to ensure a great buying experience. Here at Vintage Garage Signs, the customerís opinion and feedback is always welcome. We will go the extra mile to satisfy all needs which will result in customer gratification and return shoppers.


SHIPPING - WHAT TO EXPECT:
We make every effort to ship your order within 36 hours on all stocked product with our 100% satisfaction guarantee. A number of our products are custom made and will take 3-4 weeks to produce and ship.

EXPEDITED SHIPPING:
Expedited 1-3 Day Shipping available at checkout.

SHIPPING RATES:
Cost-Shipping
Shipping Cost Via FedEx Ground
$.01 - $8.99 $3.50
$9.00 - 29.99 $13.50
$30.00 - $49.99 $15.50
$50.00 - $79.99 $17.50

Over $149.00 Free Shipping - US Lower 48 Only

INTERNATIONAL ORDERS: WE SHIP WORLDWIDE!
We will work with you for the most cost effective shipping. We ship to Canada, Australia, UK or where ever you call home. Call or e-mail us to discuss your needs.

RETURN POLICY'S
In the event that you receive a item that has been damaged in shipment we will replace this item. Please call us within 7 days of shipment at 1-800-708-5051 for a return authorization. If you would like to return a item that is undamaged please call us for return authorization. These returns are subject to a 15% restock charge. Neon signs carry a 30 day warranty from date of purchase.


CUSTOMER SERVICE:
Call or e-mail us for Vintage Garage Sign's ''Personalized Service'' We understand that people like to talk to people. We welcome your questions, sharing your cars, projects,garages and your business!

CUSTOMER SATISFACTION:
We live by it! Our business has been built around and depends on long term satisfied customers.

HOW TO CONTACT US:
Our office hours are Monday - Friday 7:00am to 4:00pm Pacific Standard Time at 1-800-708-5051. E-Mail Us

 
You might also like these related About Us items:
Footer